Privacy Policy
Last updated: July 12, 2026
Who we are
DentalFlow provides practice automation services for dental practices, including appointment reminders, online scheduling, recall campaigns, and review requests. This policy explains what information we collect through this website, how we use it, and the choices you have.
Information we collect
When you request a free automation audit or contact us, we collect the information you provide: your name, work email, phone number, and practice name.
We also use Google Analytics and Google Tag Manager to understand how visitors use this site. These tools collect standard usage data such as pages visited, approximate location, device type, and referral source through cookies. This data is aggregated and does not identify you personally.
How we use your information
- To respond to your inquiry and schedule your audit call
- To provide and improve our services
- To send you relevant follow-up communication about your request
- To understand site usage and improve this website
We do not sell, rent, or trade your personal information to third parties.
Service providers
We use a small number of service providers to operate this site and process inquiries, including hosting (Vercel), form processing and workflow automation (Make.com), and analytics (Google). These providers process data on our behalf and are not permitted to use it for their own purposes.
Patient data
This website does not collect patient health information. When we work with dental practices as clients, patient data is handled under a signed Business Associate Agreement in accordance with HIPAA. See our HIPAA Compliance page for details.
Data retention
We keep inquiry information for as long as needed to respond to your request and maintain our business records. You may ask us to delete your information at any time.
Your choices
You can request access to, correction of, or deletion of your personal information by calling us at 773.672.2176. You can also control cookies through your browser settings, including blocking or deleting them.
Changes to this policy
If we make material changes to this policy, we will update this page and revise the date above.
Contact
Questions about this policy? Call us at 773.672.2176.